IZN1023 Senior Unified Communications Architect

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Bethesda, MD
Job Type
Direct Hire
Sep 26, 2017
Job ID

Senior Unified Communications Architect
Location: Bethesda, MD
Clearance: Clearable US Citizen (Public Trust)


Our great client is a leading provider of cloud managed services, agile software development, DevOps, systems engineering, IT service management and risk analytics.  We work collaboratively with our customers to solve their biggest challenges through a commitment to delivering innovation, agility, and maximum value. Our employees are empowered to think outside of the box and provide innovative solutions to our customers and provide measurable cost savings.

Position Description:

We are working to grow our team for an important mission with one of our federal government clients, when you join you will be part of an important and exciting mission that provides information technology expertise, strategic vision and tactical implementations using frameworks that require cloud services that are virtualized, scalable, cost effective and that utilize DevOps practices.   
The successful candidate is one who has had repeated success commanding respect as an articulate, creative problem solver comfortable acting as a trusted advisor and thought leader to senior Government customers, giving them expert advice on technical tradeoffs and risks, as well as designing technical solutions and commanding the respect of the highly technical engineers who will implement the solutions

Responsibilities Include:

  • Act as a trusted advisor to customers and technical authority in Unified Communications, and continued implementations of voice communications, policies and procedures.
  • Provide Tier IV troubleshooting expertise for critical for voice-related outages.  Provide Root Cause Analysis (RCA) Reports.
  • Gathers requirements and develops high level and low level designs, test artifacts, and configurations.
  • Establishes an efficient and effective repeatable methodology for architecture and engineering solutions from concept to delivery of operations.
  • Provides recommendations for new products and technology for supporting Unified Architecture support.
Required Qualifications for this position include:
  • 10+ years’ experience providing Unified Communications architectural leadership.
  • 10+ years’ experience managing relationships with senior technical customers.
  • Exceptional written and verbal communication skills.
  • Ability to document solutions with MS Office products: specifically, Word, Excel, Visio, and Project
  • Ability to effectively communicate, verbally and in writing, with management and peers
  • 5+ years experience implementing  Unified Communications on an enterprise level.
  • 5+ Years implementing enterprise video conferencing solutions
  • 5+ Years implementing enterprise VOIP solutions
  • 5+ Experience with Microsoft Skype/LYNC, Polycom DMA and RMA, CISCO and AVAYA VOIP solutions.
Desired Qualifications:                             
  • CTS-D certification is preferred.
  • Understanding of IP networking to a minimum of the Net+ level higher certifications preferred.
Education Required: Bachelor's Degree required; Master's preferred in a technical discipline.