IZN1537 Program Manager

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Annapolis Junction, MD
Job Type
Direct Hire
Nov 16, 2017
Job ID

Program Manager
: Annapolis Junction, MD
Clearance: DoD Secret Clearance

Our great client is a leading provider of cloud managed services, agile software development, DevOps, systems engineering, IT service management and risk analytics.  We work collaboratively with our customers to solve their biggest challenges through a commitment to delivering innovation, agility, and maximum value. Our employees are empowered to think outside of the box and provide innovative solutions to our customers and provide measurable cost savings.


Highly experienced senior level Program Manager is required to lead a major federal contract at Annapolis Junction Maryland.  Prospective candidate must have several years of experience leading major federal programs with 100+ employees involving multiple tasks and projects in IT Infrastructure Operations & Maintenance  of data centers including application support and 24X7 coverage.  The Program Manager will serve as single point of contact between the federal government, various business units and the corporate office for performance, services and deliverables and will be in charge of organizing, directing, and managing  contract operation support functions, involving multiple complex and inter-related project tasks. The PM will manage various  teams of contract support personnel at multiple locations.  The PM will maintain and manage the client interface at senior levels of the client organization, meet with customer and contractor personnel to formulate and review task plans and deliverable items, ensures conformance with program task schedules and costs, establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.


  • Demonstrated experience in managing IT network and systems engineering and systems management project teams of over 100 people
  • Proficient with MS Office tool suite
  • DevOps and Agile experience
  • Demonstrated experience as a change agent within an IT infrastructure environment
  • Experience in network, and systems engineering, operations
  • Experience in cloud computing, IT Security and DevOps preferred
  • Strong strategic planning capabilities
  • Expert analytical, organizational, facilitation and collaborative management
  • Strong interpersonal and communication skills interacting with all levels of the client and team. People and relationship building skills
  • Extensive experience in client relationship management
  • Broad-based knowledge of information technology and specific knowledge of infrastructure.
  • Ability to direct team efforts supporting deliverables beyond normal business hours in order to exceed customer expectations
  • Possess the initiative, organization, attention to detail, flexibility, and ability to forecast resource requirements to successfully deliver the program
  • Program management experience on technical services contracts for the government
  • Write concisely both business and technical correspondences
  • Strong people skills at all levels of a company organization and customer organization
  • Provide leadership and planning strategy with the clients’ senior executives and managers
  • Quality assurance experience as applied to technical service contracts
  • Financial management experience on government contracts
  • Experience in customer interfacing meetings to collect IT requirements, present schedules at technical and construction meetings
  • General knowledge of Information Technology standards and best practices in a service delivery environment
  • Experience analyzing customer requirements and providing assistance with requirements documentation

Education/ Certification Requirement:

  • BS in Computer Science, Engineering, Math or related field (MS is desirable)
  • 10 years+ experience in managing diverse project teams and project managers in the implementation of large-scale complex IT infrastructure O&M programs