KPS1773 Network Engineering Team Lead

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Location
Washington, DC
Job Type
Direct Hire
Date
Jun 20, 2017
Job ID
2487128
Title: Network Engineering Team Lead
Location: Washington, DC
 
Client Summary:
Our Client is a Service-Disabled Veteran-Owned business.  It was founded in 2005 to address the IT and infrastructure challenges facing Federal government agencies.  Since that time, they have established themselves as one of the fastest growing providers of technology and consulting services across Federal government, State and Local government, and commercial enterprises.  Their staff maintain expertise spanning a wide spectrum of IT management, technology, and service solutions.  They are a Cisco Gold Partner and are appraised at Capability Maturity Model Integration (CMMI) Level 2.  Through the International Organization for Standardization, they hold an ISO 20000-1:2011 certification for Information Technology Service Management and ISO 27001:2005 certification for Information Security Management System.
 
Our client has been repeatedly recognized as one of the elite in the field.  The company was named to Inc. Magazine’s “The Build 100”, designating the Unites States’ Strongest and Most Strategic Growth Firms.  Our client has also been recognized on Inc. Magazine’s “Top 5000 Fastest Growing Private Companies” in 2012, 2013, and 2014.  The Washington Post recognized them on their 2014 “Top Work Places -Small Employers” list.  They have been named as the #1 best place to work in Virginia, by Virginia Business magazine, in our respective category for the fourth consecutive year.  This award is composed of two parts; 25% was a look at the benefits that an organization offers and the other 75% was based on surveys of the employees in the state.
 
Our client is an EEO/AA employer.  Our client is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.  They promote affirmative action for minorities, women, disabled persons, and veterans.
 
Position Summary:
Senior Network Engineer III responsible for daily operations, maintenance and security compliance of network and voice telecommunications devices and logical configurations in an enterprise IT environment. Resolution of trouble tickets escalated to purview where within scope and breadth of knowledge and experience. Troubleshooting incidents to successful resolution in an Enterprise network topology. Candidate must possess expertise and experience layer 2 and layer 3 (routing and switching) configuration and engineering as well as Voice Over IP (VOIP), and firewall ingress and egress control configuration and maintenance. Position requires understanding of and experience with change and configuration management principles and policies while adhering to strict guidelines and policy set forth by customer. Exhibit skills that shall include superior interpersonal skills, patience, clear oral communications, an ability to convert technical jargon into layman’s terms and the ability to juggle priorities on-the-fly.
 
Responsibilities:
  • Daily engineering, network analysis, O&M, capacity management, corrective task management to mitigate security incidents identified by security team and collaboration with server engineering teams for design and new installations or changes to existing infrastructure and application software requirements.
  • Lead lower level network engineers/technicians for daily tasks and work with subject matter experts to complete tasks for engineering and configuration changes within an enterprise network environment to present highest availability to customer.
  • Ticket creation and queue management within an IT service management system.
Success Factors / Job Competencies:
  • Seeking individual to work well along other senior engineers, subject matter expert/architects as well as other system technicians in a team environment.
  • Leadership and Project ownership, as well as attitude for retaining positive work environment in high paced, challenging circumstances.
  • Executive and management communication skills requested, along with ability to work with other vendors and organizations to achieve best results.
  • Solution oriented view to any challenge.
Physical Demands and Work Environment:
  • Standard office work environment with occasional lifting requirements to install equipment.
 
Qualifications:
  • Degree from accredited college or university in related field, or equivalent years of specialized technical experience and/or technical training
  • Requires more than 10 years of responsibility or complex experience managing enterprise network topologies. Tier II engineers are mid-level to senior experts who are thoroughly knowledgeable in their respective areas of expertise and also possess knowledge and experience in areas that that intersect with their areas of expertise.
  • Shall possess the following Knowledge, Skills and Abilities, and perform some of the following duties:
    • Hands-on experience with the configuration and maintenance of Cisco Nexus switches
    • Possesses extensive experience with Cisco routers and switches.
    • In-depth experience with the design and build of enterprise network architectures
    • Substantive experience interfacing with network carriers and ISPs in LAN/WAN solution design and operational troubleshooting
    • Performs end-to-end troubleshooting of LAN/WAN/WWAN and data center internetworking connectivity and performance issues including routing and switching, caching, video distribution engines, call managers and application accelerators.
    • Exhibits ability to troubleshoot and efficiently resolve Layer 2/3 connectivity issues including Spanning Tree, VLAN, OSPF, EIGRP, BGP, HSRP, Multicast, QoS.
    • Possesses operational experience in VoIP solutions and VoIP-infrastructure configuration and support, contact centers. Exhibits operational expertise with VoIP (Shoretel) and SIP solutions including telephony applications such as call center, contact center, click-to-call.
    • Possesses enterprise-level operational experience with data networks and Windows/VMware high availability solutions.
    • Possesses expert knowledge of telecommunication transports, IP data communications, local area and wide area networking.
    • Monitors and administers VOIP-infrastructure to proactively determine growth patterns of disk space usage and general activity.
    • Designs, tests, and deploys Customer Auto Call Center Distribution, Computer Telephony Integration, and Intelligent Voice Response scripts to support the enterprise goals.
    • Manages entire enterprise network projects from conception to execution, including LAN/WAN/wireless design, implementation, firewall security, network load balancing, mobile access, WAN acceleration, compression, VoIP and COOP availability and Disaster Recovery.
    • Provides remote network consulting and network management for business critical wired and wireless voice, video, and data networks.
    • Maintains knowledge base and stay abreast of developments in latest network hardware/software technologies and actively updates skills to keep abreast of changes in the industry and provides design recommendations, and expert advice on new or evolving system configurations and for existing system upgrades.
    • Maintains standards and Policy documentation for all production-environment products. Manages network asset inventory.
  • VPN hands on experience a must.
  • Hands on ASA experience a must.
  • DMVPN experience highly desirable.
  • MTIPS experience highly desirable.
  • Palo Alto firewall experience a must.
  • One or more of the following: Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE Routing and Switching), Cisco Certified Internetwork Expert Voice (CCIE Voice)
  • Strong written and verbal skills.